Terms & Conditions
Safety & Responsibility
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Family boat trips and adventure boating are some of the best things to do in Salcombe. At the centre of our operations, we prioritise safety. Salcombe Powerboat Charter is owned and run by RYA Powerboat Instructors and highly experienced skippers, licensed to operate vessels three times the size of our RIB.
'Maveric' is a brand-new MCA Coded Rigid Inflatable Boat, meaning that all safety equipment is certified far beyond our requirements. Our engine is serviced in accordance with Suzuki Marine UK's standards by an accredited Suzuki Marine Service Centre.
The skippers are trained for all eventualities and know their capabilities, therefore, you must appreciate their decisions and instructions.
Before the charter, an in-depth safety briefing video will be sent to you online, along with the terms and conditions. These have been made to ensure safe operation so that you can get the most from your powerboat charter!
Briefings and terms & conditions can be seen before booking below!
Terms & Conditions
1 / Interpretations
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'Company' refers to 'Salcombe Powerboat Charter' by EMT MARINE LIMITED
'Customer' refers to any individual or entity that books or participates in services
'We' or 'Us' refers to EMT MARINE LIMITED, its employees, agents or contractors
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2 / General Conditions
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2.1 By making a booking with Salcombe Powerboat Charter, you confirm that you have read, understood and agreed to these Terms and Conditions. The individual who made the booking must ensure that all passengers have read and agree with the terms and conditions.
2.2 These Terms are governed by English Law, with disputes being subject to the exclusive jurisdiction of the English Law. Should any provision of these Terms and Conditions be held as invalid or unenforceable by a judicial/competent authority, all other provisions of these Terms and Conditions are to remain as valid. If any provisions of these Terms and Conditions are held to be invalid,
2.3 Salcombe Harbour and pontoons are managed by Salcombe Harbour Authority and South Hams District Council. We are not liable for any incidents occurring in these areas.
2.4 Salcombe Powerboat Charter is operated by EMT MARINE LIMITED. South Hams District Council shall not be liable to any passenger on Salcombe Powerboat Charter, for any loss or damage which arisesout of or in connection with or as a consequence of the operation of Salocmbe Powerboat Charter including, but not limited to, loss of profit, damage to or loss of property or items belonging to a passenger and any personal injury to the passenger.
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3 / Bookings, Payments and Cancellations
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3.1 Salcombe Powerboat charter can accommodate up to 9 passengers
3.2 Refundable deposit if cancelled with at least 5 days' notice. Deposit forfeited if cancelled with less than 5 days' notice/ departure missed
3.3 Salcombe Powerboat Charter is not responsible for any factors that may lead to a passenger being delayed, including transport delays, weather conditions, parking issues, and illness, and no refunds or reschedules will be given.
3.4 We will make every reasonable effort to ensure that Salcombe Powerboat Charter operates as scheduled. However, we reserve the right, at our sole discretion and without prior notice, to cancel any trip for safety reasons or other circumstances. In the event of us cancelling, we will issue a full refund for the charter but we are not liable for any additional costs, including travel or any other out-of-pocket expenses.
3.5 In the unlikely event of having to make an emergency return, we will not be liable for refunds.
3.6 Salcombe Powerboat Charter will not be liable for any expense, loss of time, disappointment, or any consequential loss suffered by the passenger in the event of a cancellation or postponement of a booking.
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4 / Clothing
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4.1 Our RIB is exposed to the elements, however, we go out in most weather, including rain.
4.2 Clothing must be worn underneath lifejackets.
4.3 Footwear isn't essential, however, we politely request that muddy shoes and heels stay ashore.
4.4 It is always cooler at sea; bring jackets, jumpers, and hoodies.
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5 / Storage
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5.1 Whilst storage is available, it is limited, therefore, we are unable to accommodate larger items such as suitcases, wheelchairs, and buggies.
5.2 We cannot guarantee that any storage is fully watertight.
5.3 We are not responsible for any items lost, damaged or stolen.
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6 / Safety and Conduct
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6.1 Passengers must follow all safety instructions.
6.2 It is mandatory for all passengers to wear a lifejacket provided by our crew on board our RIB
6.3 A £30 rearming fee applies for non-emergency inflation of lifejackets without skipper instruction.
6.4 A full safety briefing will be provided before departure.
6.5 We reserve the right to refuse service to passengers deemed unfit or disruptive.
6.6 Offensive, antisocial and illegal activities are prohibited.
6.7 Smoking and Vaping are prohibited.
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7 / Suitability to Travel
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7.1 Passengers participate at their own risk. We are not liable for injuries or conditions aggravated by the charter.
7.2 The service is not suitable for Pregnant individuals, anyone with current or past conditions affecting the neck, back, spine, hips, knees or similar areas, muscularskeletal issues, reduced bone density, or any condition that may affect safe participation.
7.3 Riding on a RIB involves exposure to force, shock, load and compression, which may not be suitable or safe for everyone.
7.4 EMT MARINE LIMITED is not liable for any personal injury, injury to others, or loss or damage
7.5 Passengers with medical conditions must inform us prior to booking.
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8 / Weather
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8.1 All trips are subject to the weather and sea conditions. We reserve the right to postpone or cancel any trips if conditions are deemed unsafe. In the event of a cancellation, we will notify you at the earliest opportunity and offer rebooking or a refund.
8.2 We are not liable for any weather-related trip alterations or cancellations.
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9 / Liability and Insurance
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9.1 EMT MARINE LIMITED holds appropriate insurance but accepts no liability for any personal loss, injury, or damage.
9.2 Passengers are advised to secure personal insurance where necessary.
9.3 We are not responsible for any lost or damaged belongings.
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10 / Complaints and Feedback
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10.1 Complaints should be reported to skippers immediately
10.2 Formal complaints must be made within seven days and in writing to mailto:info@emtmarine.co.uk
10.3 We aim to respond to formal complaints within seven working days.
11 / Photography and Media
11.1 By Booking, all passengers consent for videos and images to be used for promotional purposes.
11.2 Passengers may take personal photographs at their own risk.
By making a booking, the customer acknowledges and agrees to these Terms and Conditions.